Privacy
Privacy Policy
Your trust matters to us. Here is exactly how we handle your information, in plain English.
The short version
Olive Branch Capital is a lending brokerage. To match you with the right loan we collect some personal and financial information, we share it only with the lenders and underwriters who can help fund your request, and we never sell it. This page explains what we collect, why, and what you can do about it.
What we collect
When you apply or reach out, we collect the details you give us. That usually includes your name, contact info, date of birth, address, Social Security number, income and employment details, and information about the loan you want. We also collect basic technical data when you use our site, like your browser type and pages you visit, to keep things running smoothly.
How we use it
We use your information to review your request, match you with lenders and underwriters, verify your identity, prevent fraud, and keep you updated on your application. We may also use your contact details to answer your questions and, if you asked us to, follow up about your loan.
Who we share it with
As a brokerage, our job is to connect you with the right lending partner, so we share your application with the lenders and underwriters who can fund it. We also work with service providers who help us run our business, such as secure hosting, email and messaging tools. Everyone we share with is expected to protect your information and use it only for the purpose we shared it. We do not sell your personal information.
How we protect it
We use reasonable administrative and technical safeguards to protect your information. No system is perfect, so we also ask you to help by keeping your login details private and letting us know right away if you think something is wrong.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. You can also opt out of marketing messages at any time. Some information we need to keep to meet legal and lending requirements. To make any of these requests, just contact us using the details below.
Changes to this policy
If we update this policy we will post the new version here with a fresh date. If the changes are significant we will do our best to let you know directly.
Contact us
Questions about your privacy? Email us at [email protected] or call (706) 786-9330 and a real person will help you out.
Ready when you are.
Have your questions answered, then start your application whenever it feels right.